Good News

23 March 2020

What is the Participant’s background?

Participant was referred to CFO3 in November 2019. He has recently relocated to Stevenage after getting a restriction zone in his home town in London, and as part of his license conditions was unable to return to this area. Participant was homeless, did not know the area and wanted support in housing, ID and gaining a CSCS card as his old one expired and he was unable to find any work.

What was the turning point?

Participant was informed about the CFO3 programme through ETE officer at Stevenage and he has seen the CSCS course being run by Shaw Trust advertised in reception. Participant asked to speak with the Case Manager to find out more, and then he asked if he could be enrolled onto the programme.

What was the journey whilst on the programme?

Case Manager enrolled participant, completed his outcome star and identified the barriers that needed to be addressed and what he wanted help with. Housing was the main issue and the case manager made an immediate referral to Stevenage Housing support with the approval of his Probation Officer and by the end of December 2019, participant had been given a bed space at one of their sites. Case Manager also arranged photo ID for participant by completing citizen card application form. This arrived by mid-December. CV, disclosure letter and employment support was given and participant was booked to attend CSCS health and safety in Construction on 17th Dec 2019. The participant passed his CSCS test in Jan 2020 and was supported by the EECM to contact his old employer –an interview was arranged for the next day. Participant was successful at this interview, PPE clothing was required for the role and this was confirmed by his employer. PPE clothing was ordered and now participant is waiting on a start date which should be soon.

What was the outcome?

With the support received from CFO3 the participant is no longer homeless. He now has photo ID, has gained his CSCS card and has now secured employment.

What are the client’s future plans?

Participant will be starting work in the next couple of weeks and has already made a budget plan so he can save and look for his own accommodation in the near future once he has saved some money. He plans on reconnecting with his children now that he has a secure job and once he has his own accommodation he should be able to start seeing them again.

Good News

29 January 2018

What is the Participant’s background?

The Client was referred as hard to reach young person with gang activity. He had no previous employment but did have some engagement issues.

What was the turning point?

He had served previous sentences and felt stuck in the criminal justice system. When he met the Only Connect case manager he was interested in the opportunities to work towards employment.

What was the journey whilst on the programme?

The Client showed particular interest in the 1-2-1 support that came with the service offer and through the gate support. He was serving a sentence for an offence he committed whilst in Prison previously. This is when Only Connect engaged with the Client and worked with him from prison through the gate into community. The Client was enrolled and initially gained support through structure 1-2-1 sessions looking at building on motivation and his goals. He began to gain confidence through the 1-2-1 sessions and started to look at gaining skills he needed for progression. He was interested in gaining access to courses offered under the service delivery as these were not accessible in prison. He was initially apprehensive in engaging with them because he had not engaged well with the mainstream education offer in prison. The Client participated with a course delivered by Blue Sky and after completing it, gained a new perspective on his capabilities and what he can achieve. He was confident, looking forward to the future after release with a clear plan on what he wanted and his priorities. After release he attended the Only Connect centre and accessed support with employment search, he accessed and completed further courses.

What was the outcome?

He secured several interviews with excellent feedback and eventually obtained employment. Since obtaining employment he has also achieved a further secondary part time position. He has reduced his supervision requirements from Probation due to lowering of risk and now has regular contact with his new born son and has improved his relationships.

What are the client’s future plans?

He plans on continuing in his employment, gain further skills to progress. He aims to finish a level 3 gym instructor course and starting his own fitness business.

Good News

24 July 2017

What is the Participant’s background?

Client had been drinking heavily this was as a result of losing someone close and not being able to cope, his drinking had become worse and he made threats to a member of his family who he was living with at the time. He was placed on a community order. He had never been in trouble before.

What was the turning point?

Client was referred to CFO from his OM who felt that he needed some extra support and help. On his first interview he was quite nervous but felt he wanted to start making some positive changes in his life and to cut down or stop drinking as this is what had led to his offence. With the client, we worked on his goals and we decided that a mentor could really help to focus him and to help him make the changes, he was already at this point seeing alcohol help with Swanswell. We also started to talk about some possible training opportunities that he could engage in but he felt he could not cope with large groups of people, he does have mild learning disabilities. So, we discussed the Remploy Personal Development course.

What was the journey whilst on the programme?

Client has engaged very well with Swanswell and has also worked well with mentor services, he has attended all his appointments and has always been prompt. After a few weeks on programme and working with the Sova mentor he felt able to attend some group training with Remploy. He has now completed this course and has really felt this has helped him to focus on what he needs to do.

What was the outcome?

For this client, just being able to attend for the training was a big thing for him, he is still a long way from being work ready as he has not worked for many years.

What are the client’s future plans?

Client is wanting to carry on and is still engaging well with the mentor, he has now also signed up to do a IT course starting in September, he feels he can now cope with this following the PD course and being around people.

Good News

10 July 2017

What is the Participant’s background?

Client is on a 14-month sentence for burglary, he was a drug user and in receipt of social care because of a progressive illness. He had good family support prior to custody but cut them off because of his lack of awareness/answers regarding his illness. He felt unable to cope with their anxiety and concern on top of his own. He self isolates and suffers very badly with depression and is quite understandably very worried and concerned for his future.

What was the turning point?

Client has Leukemia and has been refusing treatment because he feels he does not get any answers and is worried about his future. He gets very anxious when going to healthcare or outside hospital appointments and has a fear of needles to add to the mix.

What was the journey whilst on the programme?

When I explained what CFO3 can offer to him by way of support, he was very pleased to have someone who can help him through his issues and assist him towards release and a better more manageable future. needs for his illness. He is more motivated and confident and has made great progress

What was the outcome?

Client started to attend healthcare appointments and is now receiving the support he needs for his illness. He is more motivated and confident and has made great progress

What are the client’s future plans?

I hope the client will continue with his CFO 3 work as he is keen to do so, increase his social skills and hopefully this will enable him to restart his relationship with his family

Good News

10 July 2017

Presenting Issues:

Firebreak Participant reluctantly agreed to attend the Firebreak 1 week course, which would centre on team building & good communication. Participant suffers from personality Disorder( which now could be( PTSD according to Mental Health nurse), anxiety and lack of belief in himself

What is the Participant’s background?

Participant is an IPP prisoner who has been in prison 13 years. He has a potential Parole in Sept 2017

What was the turning point?

Participant tried to withdraw from the course before it started , then on the 1st day he felt he shouldn’t be there. The Firecrew were brilliant & spent time talking to him & gradually his confidence grew. Participant liked the individual support given

What was the journey whilst on the programme?

He went from self doubt to self belief. He loved the course but just didn’t believe in himself. The group all tried to convince him he was very good.As the week went on he started turning up early to help the firemen set up and prepare breakfast. He started to smile and said he was really enjoying it.

What was the outcome?

Since participant has received his certificate and portfolio he has been much happier as he has seen the positive remarks and comments and improvenments since the course began

What are the client’s future plans?

Participant is working towards his Parole although he feels he is not ready for it.Participant would ike to become a mentor for the sexually abused. He will decide further once his release is known

Genus Programme

May 2017

Presenting Issues:

C was referred to the Genus programme in January 2017 by Chris Gunn (APM) to work with him to make positive changes to his life through solution focussed and behavioural therapy techniques by engaging in a 10 week Building Positive Futures Programme. C was identified as a suitable participant due to him being subject to and witnessing domestic abuse throughout his childhood, estranged from his maternal family and being involved in gang culture which subsequently led to his custodial sentence. C said he wanted to build on family relationships and address his behaviours which had led to his offending behaviour.

Interventions

C engaged well and embraced the principles and content of the programme. Sessions included identifying and implementing personal solutions and applying them to social situations, skills and strengths, personal thoughts and beliefs, effective communication, negotiation and conflict resolution, impact of behaviour on others, consolidating change and moving on. C, on a weekly basis, has committed to making positive changes which have been noted by other staff, friends and himself. He now has a clear goal of what he wants to achieve after release and how he can achieve it. He has moved away from his allegiance with the gang he has been heavily involved in and states he wants more out of life than taking and selling drugs and being involved in criminal activity. He has talked at length about his family and is adept at externalising his emotions and feelings with a positive perspective and is keen to re-establish contact with his mother who he hasn’t seen in eleven years. He showed excellent insight into the impact of his behaviour on himself and others and talked at length about how he can make and sustain changes, both in custody and in the community. He has commented that the abuse ‘stops with him’ and hopes to secure his own tenancy, employment and have a loving family around him. C has worked hard and committed to the programme and the positive change is evident through his actions and attitude. This is also evident from the justice star assessment and the feedback C provided regarding the programme.

Outcomes

C states he is thinking clearer now and approaches life in a more positive way. When asked how the programme has helped him he stated “It has reformed me. It has helped me become a better person in ways I would never thought I could be before coming to prison”. He has made significant improvements in the areas of in accommodation, mental health / managing strong feelings, family & relationships and a crime free life. C has several positives on Nomis, describing his positivity, helpfulness and conduct. He has applied for his CAT D and has been informed that he should be moved within the next few weeks. Initial contact has been made with his mother and maternal nan via Mentoring West Midlands and it is hoped that this can be developed with the view of C writing to and eventually meeting up with his estranged family.

GD

May 2017
GD was signed to the CFO contract and admitted he was having trouble engaging with the regime expectancies, he was low in confidence during the assessment and was struggling to see any positives in being in a CAT D establishment.

APM caseworker asked GD to describe what he would like to be doing in a perfect world when released, GD responding that holding down a decent job with longevity to give himself worth and support his family was all he was worried about and ultimately wanting when released, however he admitted he was not confident in securing work.

He told his APM coach that he felt he could do warehouse type roles or labouring but had no real experience in those areas and had little employment history in general.

APM caseworker assured GD that all the support available by APM and the establishment would be available to develop and progress GD, increasing employment likelihood and reducing re-offending chances.

Goal setting was used as a way to measure the distance GD had travelled, the first goal being for GD to engage with education and improve Lit and numeracy levels, APM caseworker explained to GD that nearly all employers today want employees with solid functional skill levels. GD completed both and began to see how he could use his time in KL to progress after all.

With his confidence and motivation rising his development through APM to up skill GD towards employment goals gathered speed.

GD was booked onto a H&S Level 1 course which will lead to him being released on temp licence to complete a CSCS touch screen test, obtaining this qualification will allow him to achieve one area of work being considered. He was later booked onto a fork lift truck course and proved himself to the training delivery staff to be very natural and comfortable on the machines. This feedback has added even more to GD’s confidence to the point now where he is desperate for his release date so that he can go out and prove to all he knows that he can source, obtain and keep a full time and secure employment role.

RD

May 2017
RD was signed to the CFO contract and admitted lacking confidence in his ability to find work due to now having a criminal record. APM caseworker asked RD what he would like to be doing ideally employment wise when released, RD stated that any labouring, construction orientated or warehouse would be perfect if he could be given the chance upon release, however he admitted he was not confident in securing work.

APM caseworker assured RD that all the support available by APM and the establishment would be available to develop and progress RD, increasing employment likelihood through training, mentoring and development which in turn will all help in reducing re-offending chances. Alongside this career advice, RD had a new version of a CV drafted the previous version he was using was very short and substandard. The new APM CV showcased the experienced and skills RD had already and would give him the best possible chance of securing interviews for work when released.

RD had some mentoring sessions with Wise Group all designed to help improve increase confidence and his belief that just because he now has a record he can still flourish and progress career wise when released. APM then set about increasing and bringing current and up to date some training courses which would a great deal of strength to his employment applications when release and also for when looking for ROTL work before release. RD was booked onto a H&S Level 1 course which will lead to him being released on temp licence to complete a CSCS touch screen test, obtaining this qualification will allow him to achieve one area of work being considered. RD was later booked onto a fork lift truck course and has obtained Level 2 Counterbalance licence.

RD’s confidence has increased a huge amount since contract sign up, he is eager to embrace training and development opportunities and wants to get straight back into a long and rewarding career when released into community.

Firebreak

January 2017
One participant who had never worked and was serving a 4 year sentence for drug offences decided they would like to join the Firebreak course with Essex Fire Service to build their confidence and assertiveness. By the end of the first day he was getting good reports from the firemen. As the week progressed the change in him was enormous. The reports were improving daily and a new confident young man surfaced. Communicating well with their team and giving clear instructions in group exercises. They went from self doubt to self belief. Whilst always enjoying sport, the participant enrolled on a gym course and is now the Gym orderly. They get excellent reports on NOMIS from gym staff and the unit. We believe the Firebreak course and the positive feedback from the fire staff gave him the confidence to look at gaining qualifications.

Shaw Trust Story 1

January 2017
A Participant with learning difficulties and mental health issues was in the community on license. They were even in prison for a short sentence. Support was key, participant was lacking confidence and know how with CM support and guidance. Participant engaged well, completed budgeting exercise to help with debts. Participant also completed Genius within the course to learn skills to apply for work with his learning disabilities, as a result they now feel more confident. Before the course they did not have CV and was not confident with job applications or interviews, after attending a week course they now have a CV to be proud of and a lot more confidence in reagrds to work. They completed a short course and a VET and are also planning to engage with the living room for addiction issues. They subsequently had an interview and assessment day. Unfortunately they did not get the job this time, but now they desperately want to find a job.

APM Story 1

January 2017
Participant was sentenced to a 18 month DT0, Participant had numerous offences relating to his custodial sentence, breach of ISSP order etc. Participant felt he needed to use his time in custody positively as a chance to turn his life around by engaging in education and accessing support, he decided to engage with CF03 to get support with his resettlement and transition into education, and he also needed support around disclosure due to the nature of his offence he needed an understanding of how his offence will impact on his chances of employment, specifically around the length of time before his sentence is spent. Participant started to engage in education whilst in custody, participant then began meeting with myself weekly to deliver sessions to assess his needs and also to deliver sessions around disclosure, once released from custody participant continued to meet with myself, which we arranged for participant to start his CSCS training, participant successfully completed his health and safety level 1 award in construction, he then progressed onto revise for his CSCS exam, alongside this participant was enrolled into nova training to study multi skills and has since progressed into a work placement with Sandwell council plastering for Sandwell homes, participant is currently waiting to sit his CSCS exam. Participant has also been compliant with his license conditions and attended all his scheduled appointments with youth offending team. Gained health and safety level 1 in construction, Back into fulltime education, Currently on a work placement with Sandwell council, Participant has not reoffended. Participant will continue to develop his skills within education, as he hopes to progress into fulltime employment with Sandwell council as a labourer. Participant is awaiting to sit his CSCS Exam which will allow him to be a fully qualified labourer Participant aims to continue the program and access support

APM Story 2

January 2017
The client lived at home with his family, but due to his binge drinking habits and getting involved with fighting he now finds himself in prison with a sentence and his family support no longer there. I discussed the project with the client and the in depth support I could offer him. He went away and thought about things for a while. He then asked to see me and said he did want to change his life around, he was devastated at what he had done to his family and how his relationship with them had deteriorated . He wanted to build bridges and get back on good terms with them and prove to his family that he wasn’t a bad person. This was the client’s first custodial sentence and he openly told us that he was like a rabbit in headlights absolutely petrified, he was frightened to sleep at night in his cell. And did not know how to cope in prison. His first session with me was a basic motivation chat pointing out it is never too late to change your ways. This was followed by numerous 1 to 1 chats about motivation , dealing with problems and goal setting .After a few weeks the client was feeling much more confident and positive about the future .I mentioned about a Building Bridges course that was due to run in prison and I felt it would be a massive help with his family issues as a member of his family could come into prison and do the course with him. He applied for the course and was accepted his mother was contacted and she agreed to come in and do the course with him. The outcome was remarkable. He passed the course, his mother is now talking to him and really impressed with the changes he has made. He applied for his Home Detention Curfew and his Mum said he could move back to the family home with her. He was granted his HDC and a release date was given. He spoke with me and thanked me for the support and help the project had given him, he felt he had turned his life around and felt it was a shame he had to come to prison before it had sunk in with him .He feels he has learnt a great lesson and is adamant he will not be back. He is working with probation and due to start an anger management course. He is living at home and has some great ideas for his future. We have agreed I will ring him occasionally to see if he needs any further support, he is quite happy with this and is looking forward to the future.